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VPN error 809 windows 7 client

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First off I would like to thank everyone in advance for helping me with this problem. I usually am able to read through forums and usually am lucky to find solutions but this problem has no solution that I have found.
 
Here is my situation. I have Windows Server 2008 R2. I have added the role, network policy and access in order to run VPN server. My windows 7 clients are able to connect locally to the server. When I connect through the internet using a windows 7 client I get the error 809 (The network connection between your computer and the VPN server could not be established because the remote server is not responding). I checked the configuration in my router to allow the following ports: 500, 1701, and 4500. I have disabled the firewalls on both my server, client, and router with no luck (I am also able to ping server from windows 7 clients). So I then decided to try a different client. I am able to connect using my android through the internet with no issues. Only when I try to connect my windows 7 clients I receive this error. It seems that it was configured correctly but maybe I missed something. If anyone has any other thoughts or ideas I would greatly appreciative the help.

Server 2008 R2 

The authentication method is EAP and MS-CHAP v2 with shared key bother server and client.

I have the server set up as IPv4 remote access server not IPv6.

DHCP server is running and assigns IPv4 address to clients.

In NPS I have added a network police to allow group VPN users access to connect.

I have logging enabled on server, but have no logs in tracing directory.

No events in event viewer under Network Policy and Access Services

Thanks in advance.


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