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Wi-Fi losing connection

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Not sure which is the right forum for this as unsure where the problem is

If I can describe the environment first. We use a lot of domained laptops running various OS 8.1/10 that connect to a hidden SSID that is protected by Radius Server. The laptops get the name of the SSID to connect to via a Wireless Group Policy setting. The laptops authenticate to radius using their computer account. We then find it's usually connected to an open network instead and people complaining it isn't working :)

Fairly often we are finding that these laptops are no longer connecting to the Wi-Fi SSID specified and under networks rather than seeing its name you now see "Unknown". The only way to get it back on is to connect to a pass worded SSID or plug in wired and then gpupdate /force.

I am looking to find some ideas of what the problem might be and a potential fix? Thoughts anyone?

Thanks

Robbie


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